675 East Santa Clara Street Planning Process
Client: Santa Clara County Housing Authority
Employer: CivicMakers
Supported a 2 year-long trilingual community engagement process to solicit community input and cultivate buy-in for the design of a mixed-use affordable housing development. During COVID-19, we quickly adapted our plan from traditional in-person engagements to an entirely virtual approach, which resulted in higher than expected turn out and received some community praise.
My Role:
Assisted the creation of an engagement strategy and communications plan.
Drafted and designed engagement and outreach collateral, including flyers, banners, slide decks, emails, website copy, Eventbrite, online surveys, etc.
Produced and coordinated the recording of 3 video presentations (incl. Spanish)
Coordinated logistics for an in-person community meeting, including venue, catering, and promotion implementation.
Planned and conducted in-language door-to-door outreach w/ Vietnamese businesses.
Administer Zoom for 5 online Q&A sessions and documented Q&A.
Synthesized community engagement input and drafted 2 summary reports.